@import "https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800&display=swap";
:root{--bg-body:#f5f5f7;--bg-sidebar:#fff;--bg-card:#fff;--bg-card-hover:#fafafa;--bg-input:#f0f0f2;--bg-input-focus:#fff;--bg-badge:#ececee;--bg-overlay:#00000080;--bg-chat-user:#e8f5e9;--bg-chat-bot:#f0f0f2;--bg-chat-agent:#e3f2fd;--text-primary:#111;--text-secondary:#555;--text-muted:#999;--text-inverse:#fff;--text-link:#111;--border:#e0e0e0;--border-light:#f0f0f0;--border-focus:#111;--accent-primary:#111;--accent-primary-light:#f0f0f0;--accent-primary-dark:#000;--accent-green:#16a34a;--accent-green-light:#dcfce7;--accent-blue:#2563eb;--accent-blue-light:#dbeafe;--accent-red:#dc2626;--accent-red-light:#fee2e2;--accent-amber:#d97706;--accent-amber-light:#fef3c7;--accent-purple:#7c3aed;--accent-purple-light:#ede9fe;--accent-emerald:#059669;--accent-emerald-light:#d1fae5;--shadow-sm:0 1px 2px #0000000a;--shadow-md:0 2px 8px #0000000f;--shadow-lg:0 4px 16px #00000014;--shadow-card:0 0 0 1px var(--border);--radius-sm:2px;--radius-md:3px;--radius-lg:4px;--radius-xl:6px;--radius-full:9999px;--sidebar-width:220px;--transition-fast:.12s ease;--transition-base:.2s ease;--transition-slow:.35s ease}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html{-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;overflow-x:hidden}body{background:var(--bg-body);color:var(--text-primary);font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;font-size:13px;line-height:1.5;overflow-x:hidden}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:0 0}::-webkit-scrollbar-thumb{background:#d0d0d0;border-radius:0}::-webkit-scrollbar-thumb:hover{background:#b0b0b0}::selection{color:#fff;background:#111}@keyframes fadeIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.fade-in{animation:.3s ease-out forwards fadeIn}.fade-in-delay-1{opacity:0;animation-delay:40ms}.fade-in-delay-2{opacity:0;animation-delay:80ms}.fade-in-delay-3{opacity:0;animation-delay:.12s}.fade-in-delay-4{opacity:0;animation-delay:.16s}.fade-in-delay-5{opacity:0;animation-delay:.2s}.fade-in-delay-6{opacity:0;animation-delay:.24s}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.spin{animation:.8s linear infinite spin}@keyframes scalePop{0%{opacity:0;transform:scale(.97)}to{opacity:1;transform:scale(1)}}.scale-pop{animation:.25s ease-out forwards scalePop}@keyframes slideInRight{0%{opacity:0;transform:translate(100%)}to{opacity:1;transform:translate(0)}}.slide-in-right{animation:.25s ease-out forwards slideInRight}@keyframes pulse-dot{0%,to{opacity:1;transform:scale(1)}50%{opacity:.6;transform:scale(.85)}}.card{background:var(--bg-card);border:1px solid var(--border);border-radius:var(--radius-md);transition:border-color var(--transition-fast)}.card:hover{border-color:#d0d0d0}.card-interactive:hover{border-color:var(--accent-primary);cursor:pointer}.btn{border-radius:var(--radius-sm);cursor:pointer;transition:all var(--transition-fast);white-space:nowrap;letter-spacing:-.01em;border:1px solid #0000;justify-content:center;align-items:center;gap:6px;padding:7px 14px;font-family:inherit;font-size:12px;font-weight:500;text-decoration:none;display:inline-flex}.btn:active{transform:scale(.98)}.btn-primary{background:var(--accent-primary);color:var(--text-inverse);border-color:var(--accent-primary)}.btn-primary:hover{background:#000}.btn-secondary{background:var(--bg-card);color:var(--text-primary);border-color:var(--border)}.btn-secondary:hover{background:var(--bg-input);border-color:silver}.btn-danger{background:var(--accent-red);color:var(--text-inverse)}.btn-danger:hover{background:#b91c1c}.btn-ghost{color:var(--text-secondary);background:0 0}.btn-ghost:hover{background:var(--bg-input);color:var(--text-primary)}.btn-sm{padding:4px 10px;font-size:11px}.btn-lg{padding:10px 20px;font-size:13px}.input{width:100%;color:var(--text-primary);background:var(--bg-input);border:1px solid var(--border);border-radius:var(--radius-sm);transition:all var(--transition-fast);outline:none;padding:8px 12px;font-family:inherit;font-size:12px}.input:focus{background:var(--bg-input-focus);border-color:var(--accent-primary);box-shadow:0 0 0 2px #1111110f}.input::placeholder{color:var(--text-muted)}textarea.input{resize:vertical;min-height:72px}.select{appearance:none;background-image:url("data:image/svg+xml,%3Csvg width='10' height='6' viewBox='0 0 10 6' fill='none' xmlns='http://www.w3.org/2000/svg'%3E%3Cpath d='M1 1L5 5L9 1' stroke='%23999' stroke-width='1.5' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");background-position:right 10px center;background-repeat:no-repeat;padding-right:32px}.badge{letter-spacing:.04em;border-radius:var(--radius-sm);text-transform:uppercase;align-items:center;gap:3px;padding:2px 7px;font-size:10px;font-weight:600;display:inline-flex}.badge-active{background:var(--accent-green-light);color:#15803d}.badge-opted-out{background:var(--accent-red-light);color:#991b1b}.badge-escalated{background:var(--accent-amber-light);color:#92400e}.badge-completed{background:var(--accent-blue-light);color:#1e40af}.badge-pending{background:var(--bg-badge);color:var(--text-secondary)}.badge-urgent{background:var(--accent-red-light);color:#991b1b}.badge-high{background:var(--accent-amber-light);color:#92400e}.badge-normal{background:var(--bg-badge);color:var(--text-secondary)}.table{border-collapse:collapse;width:100%}.table th{text-transform:uppercase;letter-spacing:.06em;color:var(--text-muted);text-align:left;border-bottom:1px solid var(--border);white-space:nowrap;background:var(--bg-body);padding:10px 14px;font-size:10px;font-weight:600}.table td{border-bottom:1px solid var(--border-light);color:var(--text-secondary);padding:10px 14px;font-size:12px}.table tr:last-child td{border-bottom:none}.table tr:hover td{background:var(--bg-card-hover)}.kpi-card{padding:18px 20px}.kpi-label{color:var(--text-muted);text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px;font-size:10px;font-weight:600}.kpi-value{color:var(--text-primary);letter-spacing:-.02em;font-size:28px;font-weight:700;line-height:1}.chat-message{border-radius:var(--radius-md);word-wrap:break-word;max-width:72%;padding:10px 14px;font-size:13px;line-height:1.5}.chat-message.user{background:var(--bg-chat-user);color:#15803d;border-bottom-right-radius:0;margin-left:auto}.chat-message.bot{background:var(--bg-chat-bot);color:var(--text-primary);border-bottom-left-radius:0}.chat-message.agent{background:var(--bg-chat-agent);color:#1e40af;border-bottom-left-radius:0}.chat-time{color:var(--text-muted);margin-top:3px;font-size:10px}.tabs{border:1px solid var(--border);border-radius:var(--radius-sm);gap:0;width:fit-content;display:flex;overflow:hidden}.tab{color:var(--text-muted);border:none;border-right:1px solid var(--border);cursor:pointer;transition:all var(--transition-fast);background:0 0;padding:6px 14px;font-family:inherit;font-size:11px;font-weight:500}.tab:last-child{border-right:none}.tab:hover{color:var(--text-primary);background:var(--bg-card-hover)}.tab.active{background:var(--accent-primary);color:var(--text-inverse)}.page-header{margin-bottom:24px}.page-title{color:var(--text-primary);letter-spacing:-.02em;margin-bottom:2px;font-size:20px;font-weight:700}.page-subtitle{color:var(--text-muted);font-size:12px;font-weight:400}.status-dot{border-radius:50%;width:6px;height:6px;display:inline-block}.status-dot.online{background:var(--accent-green);animation:2s ease-in-out infinite pulse-dot}.status-dot.offline{background:var(--accent-red)}.empty-state{text-align:center;flex-direction:column;justify-content:center;align-items:center;padding:48px 20px;display:flex}.empty-state-icon{opacity:.3;margin-bottom:12px;font-size:32px}.empty-state-title{color:var(--text-primary);margin-bottom:4px;font-size:14px;font-weight:600}.empty-state-text{color:var(--text-muted);font-size:12px}@keyframes toastSlide{0%{opacity:0;transform:translateY(-120%)}to{opacity:1;transform:translateY(0)}}.toast{z-index:1000;border-radius:var(--radius-sm);box-shadow:var(--shadow-lg);border:1px solid;padding:10px 18px;font-size:12px;font-weight:500;animation:.25s ease-out toastSlide;position:fixed;top:16px;right:16px}.toast-success{background:var(--accent-green-light);color:#15803d;border-color:#bbf7d0}.toast-error{background:var(--accent-red-light);color:#991b1b;border-color:#fecaca}.avatar{border-radius:var(--radius-sm);color:#fff;flex-shrink:0;justify-content:center;align-items:center;width:32px;height:32px;font-size:12px;font-weight:600;display:flex}.progress-bar{background:var(--bg-input);width:100%;height:3px;overflow:hidden}.progress-fill{background:var(--accent-primary);height:100%;transition:width var(--transition-slow)}.truncate{white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.mono{font-family:SF Mono,Fira Code,Consolas,monospace;font-size:11px}.sr-only{clip:rect(0,0,0,0);border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.table-scroll{-webkit-overflow-scrolling:touch;width:100%;overflow-x:auto}@media (max-width:1024px){.kpi-grid-6{grid-template-columns:repeat(3,1fr)!important}.kpi-grid-4{grid-template-columns:repeat(2,1fr)!important}.grid-2col{grid-template-columns:1fr!important}}.mobile-only{display:none}@media (max-width:768px){:root{--sidebar-width:0px}.sidebar{display:none!important}.mobile-header{top:0;left:0;right:0;display:flex!important;position:fixed!important}.mobile-menu-overlay{display:block!important}.main-content{width:100%!important;min-width:0!important;margin-left:0!important;padding:64px 16px 16px!important}.page-title{font-size:17px!important}.page-subtitle{font-size:11px!important}.kpi-grid-6,.kpi-grid-4{grid-template-columns:repeat(2,1fr)!important}.grid-2col{grid-template-columns:1fr!important}.card{max-width:100%!important}.hide-mobile,.desktop-only{display:none!important}.mobile-only{display:block!important}.tabs{-webkit-overflow-scrolling:touch;max-width:100%;overflow-x:auto}.tab{flex-shrink:0}.filter-bar{flex-direction:column!important;align-items:stretch!important}.filter-bar .input{max-width:100%!important}.kpi-value{font-size:22px!important}.inbox-layout{flex-direction:column!important;height:calc(100vh - 64px)!important;margin:0!important}.inbox-layout.chat-open .inbox-list{display:none!important}.inbox-layout.chat-open .inbox-chat{flex:1!important;height:100%!important;display:flex!important}.inbox-layout:not(.chat-open) .inbox-list{border-right:none!important;flex:1!important;width:100%!important;min-width:0!important;max-height:none!important}.inbox-layout:not(.chat-open) .inbox-chat{display:none!important}.chat-message{word-wrap:break-word!important;overflow-wrap:break-word!important;word-break:break-word!important;max-width:88%!important}.inbox-layout .tabs{gap:0!important}.inbox-layout .tabs .tab{min-width:0!important;padding:6px 4px!important;font-size:10px!important}.inbox-layout .chat-header-actions{flex-wrap:wrap;gap:4px!important}.inbox-layout .chat-header-actions .btn{padding:4px 8px!important;font-size:10px!important}.slide-in-right{z-index:100;top:0;bottom:0;right:0;width:100%!important;position:fixed!important}}